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Legal

Terms & Conditions

Last updated: 14 September 2026

These terms apply to the online coaching provided by Lavash Online Coaching. Please read them before you start — by beginning a coaching programme with us, you agree to them.

1. Who we are

Trading nameLavash Online Coaching
Legal entitySole trader (eenmanszaak), trading as fitwithlavash
Dutch Chamber of Commerce (KVK) no. 42109451
AddressBartholomeus Diazstraat 37-3, 1057 TA Amsterdam, the Netherlands
Emaillavashnaidoo@gmail.com

2. What the coaching includes

Online coaching is a personal service delivered remotely. It includes:

Coaching is delivered by Lavash personally. It does not include in-person training sessions, gym membership, supplements, or medical, physiotherapy or dietetic treatment.

3. Applying and starting

Filling in the form on this website is an application, not a booking. It places you under no obligation and costs you nothing. We will contact you to talk about your goals and decide together whether the coaching is a good fit.

An agreement only comes into being once we have agreed on a programme and you have confirmed it, and we have confirmed it back to you in writing (email or WhatsApp both count).

We may decline an application — for example if we do not believe we can help you safely or effectively.

4. Prices and payment

The price of your programme is the price we agree with you in writing before it starts. Prices are in [currency] and [include / exclude] VAT.

Payment is made [e.g. monthly in advance, by bank transfer or online payment link]. Your programme starts once the first payment has been received.

If a payment is late, we may pause the coaching until it is settled. We will always tell you before we do that.

5. Length, renewal and cancellation

The minimum length of a programme is [e.g. 12 weeks]. After that it continues on a [e.g. monthly] basis until either of us ends it.

You can cancel by giving [e.g. 30 days’] notice in writing, with the cancellation taking effect at the end of your current paid period. Payments already made for a period that has started are not refunded, except where the law gives you a right to a refund.

6. Your right to change your mind

As a consumer buying a service at a distance, you have 14 days from the day the agreement is made to cancel without giving a reason, and to receive your money back.

If you ask us to start your coaching within those 14 days, you are asking us to begin before the cancellation period ends. If you then cancel during that period, you still get your money back for the part not yet delivered, but we may charge a fair amount for what has already been provided. If we have fully delivered the service within those 14 days with your agreement, the right to cancel no longer applies.

To cancel, just email us at lavashnaidoo@gmail.com.

7. What we ask of you

Coaching only works if the information you give us is accurate and kept up to date. You agree to:

You must be 18 or over to take part.

8. Health and safety

We are a coach, not a doctor. Nothing we provide is medical advice, diagnosis or treatment, and it is not a substitute for care from a qualified healthcare professional.

Please check with your doctor before starting a new training or nutrition programme, particularly if you have a health condition, are recovering from injury or illness, are pregnant, or have not exercised for a long time.

Exercise carries an inherent risk of injury. You take part voluntarily and at your own risk, and you are responsible for training within your own limits and stopping when you need to.

9. Results

We will give you a plan built for your situation and support you in carrying it out. What you achieve also depends on things outside our control — how consistently you train and eat, your sleep, stress, work, genetics and health.

Any results, photographs or testimonials shown on this website are real outcomes from individual clients. They are examples of what is possible, not a promise of what you will achieve, and results vary from person to person.

10. Your plan is yours alone

The training and nutrition plans, materials and check-in documents we give you remain our intellectual property and are licensed to you for your own personal use. Please do not copy, resell, publish or share them with others.

If you send us photographs or messages, they stay yours. We will only use them publicly — for example in adverts or on social media — if you have given us clear permission, and you can withdraw that permission at any time by emailing us.

11. Ending the agreement

Either of us may end the agreement immediately if the other seriously breaches these terms and does not put it right within a reasonable time after being asked.

We may also end the agreement if continuing would be unsafe for you, or if the working relationship breaks down. In that case we will refund the unused part of anything you have paid in advance.

12. Our responsibility

We will deliver the coaching with the care and skill you can reasonably expect from a professional coach. We are responsible for loss you suffer as a foreseeable result of us breaking these terms or failing to use reasonable care and skill.

We are not responsible for loss that was not foreseeable, or for injury or harm resulting from you not following the plan, not telling us about a relevant health condition, or training beyond your limits.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

13. Changes to these terms

We may update these terms for new programmes. The terms that apply to you are the ones in force when your agreement started. If we need to change them during your programme, we will tell you first and you may end the agreement if you do not accept the change.

14. Complaints and applicable law

If something is not right, please email lavashnaidoo@gmail.com and we will do our best to sort it out. We aim to respond within 14 days.

These terms are governed by Dutch law, and disputes may be brought before the competent court in the Netherlands. If you are a consumer living elsewhere in the EU or in the United Kingdom, this does not take away the protection of the consumer law of the country where you live, or your right to bring a case there.


Before publishing: replace every highlighted field above with the real prices, payment method and programme length. These terms are written for this coaching service, but they are not legal advice — have them checked by someone qualified.